What Does Willo Remember About Me, and Can I Erase It?

What do you remember?

Just what helps you play:

• Your notes and to-dos, for each character, in my Notes tab.
• Your pins, goals and reminders.
• Your journey: the places you find, quests, people you meet, foes and bosses, levels, mounts, professions and more. The Lore Forever add-on writes it in your game folder as you play, and I read it there.
• How I talk to you, from Her ways, and your tales.
• A few short things about how you play, which I remember after a chat, like "Saving for a first mount". See or forget each one in Settings, under What she remembers (or What Willo remembers about you, on older versions). Turn off Let her remember on her own and I remember only what you ask me to.
• What you ask me and what I answer, while Keep my questions to help fix her mistakes (it was Help improve Willo's answers) is on. That's how we find and fix my mistakes.

Where do my chats live?

The chat history you see in my window lives on your computer, and so do my copies of the pictures of the game I took when you let me see it.

What you ask me still goes through our site so I can answer. While Keep my questions to help fix her mistakes is on, and it's on unless you turn it off, we keep your questions and my answers under a scrambled ID, not your name or email. There's no time limit: they stay until you erase them or turn it off.

To delete one chat, open it and press Delete at its top.

Where can I see it all?

On What Willo keeps, when you're signed in. Everything I remember about you, in one place. From there you can:

• Download everything.
• Stop sharing what your friends see.
• Erase everything: your chats with me on your computer too, with the pictures I took for them. I clear them the next time I'm open.
• Turn off keeping your questions, which erases the ones already kept too.

What stays after I erase everything?

Your account, your plan and your payments. Your journey and profile page (delete those on your account page). What your friends see, until you stop sharing. And how I talk to you. Then I start remembering again from your next question, unless you've turned that off.

Who else sees my messages?

Only you and that friend can read your messages to each other. For who else handles what you send me, see Privacy.

FAQ

Does Willo store my chats?

The chat history in her window stays on your computer, and you can delete one chat or all of them. While Keep my questions to help fix her mistakes is on, the site keeps your questions and her answers until you erase them or turn it off.

Can I delete everything Willo knows about me?

Yes. On What Willo keeps, Erase everything removes your chats, the pictures she took and the questions we kept. Delete your journey and profile from your account page.

Can I download my Willo data?

Yes. What Willo keeps has a Download everything button.

Why does Willo need me to sign in?

So she remembers your journey and your plan between sessions.